Card Desiree CS questions & answers

A program for creating ID cards to print with HiTi CS printers
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Question by Guest
33 views
May 30, 2024
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Answer by Ashish Bajaj

It is possible that there could be compatibility issues or system requirements that are not met for the installation of Card Desiree CS on your PC. Make sure to check the software's system requirements and troubleshoot any issues that may be causing the installation problem.

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Question by Guest
2K views
August 11, 2016

I've been using the software for 2 years. Now, it asks for password. What password does it refer to? It asks a password for all existing templates.

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Answer by Sean Hill

You should try ADMIN as username and ADMIN as password, as the developers specified on the official website. You can change the password, but not the username and if you forgot the password, then the only way to get access to the application is by reinstalling Windows.


You can check this information on the following website: http://www.hiti.com/CardPrinter/EN/Support/download_detail.asp?model=CS-320&dsid=CDS&dtype=Software

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Question by Guest
1K views
November 14, 2018
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Answer by Roland Diskayne

You can refer to page 17 of the official manual of Card Desiree CS .

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Question by Guest
994 views
March 27, 2022
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Answer by Ahana

Follow these steps:-

  1. Choose the AutoShape, text box, or table cell that containing text whose orientation you want to change.
  2. Select the Text Direction option from the Format menu. Word displays the Text Direction dialog box. ...
  3. Choose an orientation from those offered.
  4. Press on Ok Button.
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Question by d
765 views
July 19, 2021

When I open Card Desiree CS, this error pops up "Printer don't exist"
I successfully printed a test page via printer options, but unable to print via Card Desiree Program because this error always appear.


Workaround done

  1. Updated the printer driver for HiTi CS200e
  2. Updated the Printer Firmware(FW Ver. 1.36.0.4)
  3. Reinstalled Printer Driver
  4. Reinstall Card Desiree Program

but still to no avail


For your assistance please

Pooja Bajaj
Answer by Pooja Bajaj

The "Printer don't exist" error in Card Desiree CS could be due to various reasons. Some possible solutions you can try are:
a) Ensure that the printer is properly connected to the computer and turned on.
b) Check if the printer driver is correctly installed and up to date.
c) Verify if the printer is set as the default printer in your system settings.
d) Try reinstalling the Card Desiree CS program.
e) Contact the software manufacturer or technical support for further assistance.

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Question by Guest
640 views
February 20, 2013

I'm trying to get the date format to be like "14 January 2013". How do I achieve this?

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Answer by Leonard Moore

You cannot have a time format like that using this software, but you can go to Encoding > Contact Smart Card > in Data to Encode field select Date/Time Source click Properties and choose one of the date format from there.

John 11
Question by John 11
636 views
April 30, 2012

I use a HiTi CS-320 printer with Card Desiree CS software. I cannot get sharp and deep colors. How can I improve the colors on the PVC cards I print?

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Answer by Leonard Moore

This behavior is probably generated by the fact that your printer's cartridges are low on ink. In order to fix this problem, this is the first thing that you need to check. If this is true, charging the cartridges should be the solution. If not, try downloading the latest version of the driver from the official website. Also, go to Start > Control Panel > Devices and Printers > right click on the printer > Properties and revert the settings to the default state. You should be able to improve the quality of the printed items.

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Question by Nelson
601 views
October 24, 2018

Hi, how to insert a transparent image? There's a problem when loading a .PNG type image.

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Answer by Roland Diskayne

Try changing your .PNG resolution to 300dpi x 300dpi, if it does not help then contact the developer for further information.

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